SIRSS00030

Introduction to Community Pharmacy Skill Set

Looking to start your career in pharmacy? Gain hands-on experience in customer service, medicine handling, and workplace essentials.

This 5-week, fee-free course gives you the skills to step into a pharmacy assistant role—no experience needed!

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Fee Free with Government Funding*
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Nationally Accredited Training
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Pathway to Certificate III in Community Pharmacy
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Classroom Based Learning
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Short Course Duration of 5 Weeks
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No Experience Needed
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Sector Size:

Large

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Pharmaceutical Retailing is the second largest sector in the Retail Trade industry, employing 17.5% of workers in Australia.

 

Source: jobsandskills.gov.au

Imporved Work Status

76%

Imporved Work Status

Percentage of graduates of this course who started/expanded a business or who have a new job, more highly skilled work, a promotion or higher pay.

Source: yourcareer.gov.au

Average annual salary

$58,259

Average Annual Salary

The average annual salary for a Pharmacy Assistant working in Australia. Entry-level positions start at $55,685 per year. while most experienced workers make up to $68,164 per year.

Source: au.talent.com

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What Our Students Are Saying

"I highly recommend Gateway Training Academy. As someone who hadn’t been in a classroom for over 30 years and was apprehensive about my minimal computer skills, I was guided through the process by my trainer and classmates. I’m very proud of myself for achieving this goal and now have a qualification. I’m looking forward to making a difference in people’s lives."

- RACHEL B.
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What Our Students Are Saying

"They were so helpful and understanding! Gateway Training Academy has taught me so much of what I needed to know for my career path and were so considerate when I was struggling to finish some of my coursework. The whole team was amazing. Thanks to all who helped me during my course!"

- EMMA T.
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What Our Students Are Saying

"The staff are exceptional, offering a warm welcome and showing genuine care. They build personal relationships, attentively ensuring that both my academic progress and personal well-being are on track. Their support goes beyond mere instruction, providing a nurturing environment that fosters growth and confidence. I highly recommend their services to anyone seeking an institution that truly invests in their students’ success."

- TANYA R.
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What Our Students Are Saying

"The Certificate III in Individual Support that I completed at Gateway Training Academy has helped me develop a better understanding of the Aged Care sector, its needs, and the role of a support worker. My trainer was very knowledgeable, thorough, and helpful in preparing me for this role. Additionally, the other staff and team members at Gateway were equally supportive, assisting with onboarding and making our learning experience enjoyable and engaging."

- NEETI S.
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What Our Students Are Saying

"The training is focused on equipping students with the skills they need to be competitive in the job market. The trainers and all staff members are supportive, creating a family-like atmosphere at Gateway. Additionally, there is usually a free lunch every now and then, along with daily snacks, tea, and coffee. I highly recommend this facility to anyone interested."

- OLONDO S.
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Detailed Information About the Course

Entry Requirements

There are no formal academic prerequisites for this course. However, students must:

  • Provide a Unique Student Identifier (USI)
  • Meet language, literacy, and numeracy (LLN) requirements

  • Provide photo identification

Additional eligibility criteria applies for government-funded places.

Course Overview

The Introduction to Community Pharmacy Skill Set provides foundational training for those looking to start a career in retail pharmacy or upskill in a pharmacy support role. This short course equips learners with the essential knowledge and practical skills to assist customers, support pharmacy operations, and work effectively as part of a pharmacy team.

Participants will gain hands-on experience in customer service, sales transactions, work health and safety, infection control, and assisting with pharmacy medicines under the supervision of a pharmacist.

Course Delivery

This course is delivered face-to-face in a classroom setting, providing hands-on, practical training. Led by industry-experienced trainers, the program combines theory with real-world pharmacy skills to prepare students for work in a community pharmacy environment.

Course Units
  • SIRXSLS002 Follow point-of-sale procedures
  • SIRXCEG008 Manage disrespectful, aggressive or abusive customers
  • HLTWHS001 Participate in workplace health and safety
  • SIRCINF001 Use pharmacy practices for infection control
  • SIRCIND001 Work effectively in a community pharmacy
  • SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Eligibility For Government Funding

You may be eligible for a subsidised training place if you have left school, your primary place of residence is in Western Australia and you are:

  • an Australian citizen: or
  • a permanent visa holder or holder of visa subclass 309, 444, 785, 790 or 820;
  • a dependant or spouse of the primary holder of a visa subclass 457 or 482;
  • a Bridging Visa E holder (subclasses 050 and 051) and you have made a valid application for a visa subclass 785 or 790;
  • a citizen of Ukraine or Afghanistan who holds a visa subclass 449, with additional eligibility for Ukrainian citizens holding visa subclass 786; or
  • holders of a bridging visa who are eligible to work, and who have made a valid application for a subclass 866. 

Why we believe we can help you achieve your goals

We have countless reasons for you to study with us, but there are a few key highlights that truly set us apart.

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Courses for High Demand Careers

Explore courses in booming Australian sectors like Aged Care and Community Pharmacy, ensuring you skill up in fields where demand is high and growing.

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Employer Connection Advantage

Benefit from our deep employer connections, opening doors to work placements and employment opportunities in vital sectors, ensuring your skills find immediate relevance and demand in the workforce.

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Comprehensive Student Support

Experience comprehensive support with our on-campus guidance and our Student Assistance Program, ensuring your academic and personal wellbeing are always prioritised during your study journey.

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AlwaysProgressing,Never Failing

At Gateway, you cannot fail. Instead, you may be deemed 'Not Yet Competent' which simply means you can reassess, refine, and progress with our constant, supportive guidance throughout.

Gateway Training Academy (GTA) is a Vocational Training Provider (RTO) delivering a broad range of nationally recognised qualifications.

Take the first step towards a career in Community Pharmacy

Note: We are not accepting enrolments from International Student Visa holders (Subclass 500). Classes are held at our Perth Metro campuses.

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